Privacy Policy

Privacy Policy

Effective Date: 01-01-2025

GenZ Wear (“Company,” “we,” “our,” or “us”) respects the privacy of its customers in Pakistan. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, social media pages, or place an order with us.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process your orders and provide a smooth shopping experience:

Personal Details: Full name, delivery address, email address, and phone number.

Order Information: Product details, delivery preferences, and transaction records.

Technical Data: IP address, browser type, device information, and usage data collected via cookies for analytics and website improvement.

We do not collect or store credit/debit card information because we operate exclusively through Cash on Delivery (COD) across Pakistan.

2. Purpose of Data Processing

Your information is used to:

Process and deliver your COD orders efficiently.

Communicate order confirmations, delivery updates, and customer support messages.

Improve our website, products, and customer experience.

Comply with applicable Pakistani laws and regulations.

3. Disclosure of Information

We do not sell, rent, or trade your personal information. We only share it with:

Delivery Partners / Couriers: To fulfill your order and deliver products to your address.

Legal Authorities: When required to comply with Pakistani law or lawful government requests.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze traffic. You can manage or disable cookies in your browser settings; however, some features may not function properly without them.

5. Data Security

We implement reasonable administrative and technical measures to protect your personal data from unauthorized access, use, or disclosure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide support, or comply with legal obligations in Pakistan.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. You may also request to opt out of promotional communications at any time by contacting us.

8. Third-Party Links

Our website or social media pages may include links to third-party sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with a revised “Effective Date.”

10. Contact Information

For any questions, concerns, or requests regarding your personal data, please contact us at:

GenZ Wear

Email:   support@genzwear.shop

Phone/WhatsApp:  0316-1059908